Expert Services
With over 35 years of extensive residential, corporate and SME sales experience, Ozgreen Australia has evolved to provide quality infrastructure and human resource to conduct sales and marketing campaigns for inbound and outbound processes. We are an outsourcer of choice for a range of industries including Telco and Utility. We have provided high sales volume with excellent quality to our various clients. Some of our post and present clients include Alinta Energy, Simply Energy, Tango Energy, Commander, AGL, ERM, Momentum Energy and Energy Australia.
Our Expert Call Centre Services
Inbound
Calls
Customer
Service
Outbound
Calls
Business
Solutions
Credit
Checks
Lead
Generation
Infrastructure
We have a fully operational call centre in Southbank, Melbourne CBD with updated systems and fail-safes to ensure quality execution of business processes and achieve effectiveness in your sales targets. We hire onshore skilled and experienced sales representatives to work with our clients. This enables us to control the quality of sales and achieve maximum customer satisfaction.
What Makes us Different in the Industry?
Experienced Frontline Staff
Our experienced and well trained local staff based in Melbourne know the people and understand their problems and concerns.
Tailored Approach to Every Business
We have proudly and efficiently achieved over 500,000 sales (SME and residential) because we spend time in understanding our client first and then choosing the right people in our company to work on their campaign. We believe each business is unique and needs a tailored strategy.
Customer Service Specialists
Our local experienced staff has the capabilities to boost your business growth with their years of experience in telemarketing & sales. Adhering to a script but still being flexible to handle different situations makes our staff well equipped to execute different campaigns.
Cost Effective Solutions
Your overheads and staff costs will significantly decrease when you choose to outsource your sales process and campaigns to us. We believe in SMART goals (sustainable, measurable, attainable, reliable and timely) that allows us to analyse the growth at every step.
Get in touch with us for your call centre requirements!
Why Outsource ?
With outsourced customer service and marketing solutions, you will be able to meet evolving customer demands. Moreover, you will also experience improved customer satisfaction leading to high quality output and overall business growth. You will have surplus time to grow your business whilst you leave the hassle and stress of acquiring and managing customers to Ozgreen Australia.
Meet the Team
Rohit Singh
Founder/CEO
industry, Rohit plays a vital role in the organisation from setting up to managing. He
has successfully launched SME, SOHO and consumer acquisition campaigns for
leading Energy & Telecommunication Providers.
Jon Linton
QA & Compliance Manager
training, developing and managing sales teams. Been awarded for his
excellence in teaching International logistics, his vast-knowledge helps in developing
QA and compliance programs for clients at Ozgreen Australia.
